Your personal device assistant
Servify was founded in 2015 by Sreevathsa Prabhakar. With nearly 2 decades of experience with reputed brands like Nokia, Tata, Samsung and Apple, Sree is blessed with an eye for detail. This comes in handy in a service business. He founded TSS in 2010 to deliver his brand of technology driven customer service which was later acquired by B2X. Sree’s accumulated experience and learnings contributed to his vision for Servify.
Servify is a technology platform built to meaningfully improve service experience across product categories. The platform is aimed to empower service experience across the life cycle of a product assisting in pre-purchase to post-purchase and re-purchase to re-cycle transactions; thus, closing the gap between consumer’s expectations and the brands’ existing fulfilment mechanism – all in ‘One Touch’ and transparent. Servify already has more than 500,000 customers on its platform.
Servify uses a unique set of software and technology solutions to stitch together an otherwise unorganized after sales experience ecosystem for device brands to deliver a seamless customer experience. Servify currently works with a number of top device brands, retailers, distributors, insurers, service providers and carriers such as Amazon, AmTrust, Apple, Croma, Godrej, Huawei, Ingram Micro, Motorola/Lenovo, Nokia, OnePlus, OPPO, Panasonic, Redington, Reliance Jio, Reliance Retail and Xiaomi. The company has recently launched operations in the U.S. and is setting up operations in Europe, to cater to existing clients who want the same high level of post purchase experience for their international customer base, which Servify provides to them in India.